Privacy Policy and Terms & Conditions

Skill Vet Scan - Privacy Policy

Last updated: July 2026

Skill Vet Scan is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, book training services, attend events, join online communities, or otherwise interact with us.

1. Who We Are

Skill Vet Scan provides veterinary ultrasound education, in-practice training, webinars, and related professional support services.

Website: https://www.skillvetscan.co.uk

For any privacy-related enquiries, please contact:

Email: drcaroline.taylor@icloud.com

2. Information We Collect

We may collect and process the following personal information:

Name
Email address
Telephone number
Practice or business name
Billing and payment information
Booking and course attendance details
Communication preferences
Information submitted through website forms, surveys, or online communities

We may also collect limited technical information automatically through our website, such as:

IP address
Browser type
Device information
Pages visited
Cookies and website usage data

3. How We Use Your Information

We use your information to:

Respond to enquiries
Process bookings and payments
Deliver training and educational services
Send booking confirmations and service-related communications
Provide customer support
Send newsletters or marketing communications where consent has been given
Improve our website, services, and user experience
Maintain internal business records
Comply with legal and financial obligations

4. Marketing Communications

Where you have opted in, we may send you updates about:

Upcoming courses and webinars
Educational resources
Events and CPD opportunities
New services or community support

You can unsubscribe from marketing emails at any time using the unsubscribe link included in emails or by contacting us directly.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing personal data:

Contractual necessity – to deliver booked services
Legitimate interests – to operate and improve our business
Legal obligations – for accounting and compliance purposes
Consent – for marketing communications where required

6. Sharing Your Information

We do not sell or rent your personal data.

We may share information with trusted third-party providers where necessary to operate our business, including:

Payment processors
Email marketing providers
Website hosting platforms
Booking or webinar software providers
Professional advisers or accountants

These providers are required to handle your information securely and only for authorised purposes.

7. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

Information is stored securely using password-protected systems and trusted service providers.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Deliver services
Maintain business records
Meet legal, accounting, or tax obligations
Resolve disputes

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your information
Restrict or object to certain processing
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

You can control cookie preferences through your browser settings.

11. Third-Party Links

Our website or communications may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.

The latest version will always be available on our website.

13. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Skill Vet Scan
Email: drcaroline.taylor@icloud.com
Website: https://www.skillvetscan.co.uk

In-Practice Ultrasound Training – Terms & Conditions

These Terms & Conditions apply to all in-practice training services provided by Skill Vet Scan.

By confirming a booking, the client agrees to the following terms.

1. Definitions

“Skill Vet Scan” refers to the training provider delivering ultrasound education and related services.

“Client” refers to the veterinary practice, organisation, or individual making the booking.

“Training Day” refers to any in-practice course, workshop, consultation, or ultrasound support session delivered by Skill Vet Scan.

2. Bookings

2.1 All bookings are subject to availability and are only confirmed once accepted in writing by Skill Vet Scan.

2.2 Skill Vet Scan reserves the right to refuse or decline bookings at its discretion.

2.3 The client is responsible for ensuring that all information provided at the time of booking is accurate and complete.

3. Fees & Payment

3.1 Fees for training services will be confirmed at the time of booking.

3.2 Unless otherwise agreed in writing, invoices are payable within 14 days of issue and prior to the training date.

3.3 Skill Vet Scan reserves the right to withhold services where payment has not been received.

3.4 Travel, accommodation, parking, or other reasonable expenses may be charged in addition to the training fee where applicable and will be confirmed in advance.

3.5 All fees are non-refundable except where expressly stated within these Terms & Conditions.

4. Cancellations & Rescheduling

4.1 Cancellation requests must be made in writing via email.

4.2 Where cancellation or rescheduling is requested more than 14 days prior to the training date, payments made may be transferred to an alternative mutually agreed date, subject to availability.

4.3 Cancellations made within 14 days of the training date will incur a cancellation fee equal to 25% of the agreed training fee.

4.4 Cancellations made within 72 hours of the training date will incur a cancellation fee equal to 50% of the agreed training fee.

4.5 Same-day cancellations, failure to attend, or inability to proceed with the booked session due to circumstances within the client’s control will be charged in full.

4.6 Skill Vet Scan reserves the right to cancel or reschedule training due to illness, adverse weather, travel disruption, insufficient bookings, or circumstances beyond reasonable control. In such cases, liability shall be limited to rescheduling the session or refunding payments already received for the affected booking.

5. Client Responsibilities

5.1 The client is responsible for providing:

Appropriate facilities and working space
Suitable ultrasound equipment unless otherwise agreed
Access to patients/animals for teaching purposes where applicable
Adequate staffing and support during the session

5.2 The client is responsible for ensuring that all participating staff comply with applicable health and safety requirements.

5.3 The client confirms that all animals used during training are under the care of an appropriately qualified veterinary surgeon.

6. Clinical Responsibility

6.1 Skill Vet Scan provides education and practical ultrasound training only and does not provide a diagnostic imaging or clinical decision-making service.

6.2 Responsibility for all clinical decisions, diagnoses, treatments, patient management, and animal welfare remains solely with the attending veterinary surgeon and practice.

6.3 Training provided by Skill Vet Scan should not be relied upon as a substitute for professional clinical judgement.

7. Liability

7.1 Skill Vet Scan shall maintain appropriate professional and public liability insurance.

7.2 Nothing within these Terms & Conditions excludes liability for death or personal injury caused by negligence, fraud, or any liability which cannot legally be excluded.

7.3 Subject to clause 7.2, Skill Vet Scan shall not be liable for:

Indirect or consequential losses
Loss of revenue, profit, goodwill, or business opportunity
Clinical outcomes resulting from the use or interpretation of ultrasound following training
Equipment failure or technical issues outside of its reasonable control

7.4 Total liability arising from any booking or training session shall not exceed the total fees paid for the relevant service.

8. Intellectual Property

8.1 All course materials, presentations, handouts, recordings, and educational content remain the intellectual property of Skill Vet Scan unless otherwise agreed in writing.

8.2 Materials may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

9. Photography & Recording

9.1 Skill Vet Scan may occasionally take photographs or short video clips for educational or marketing purposes.

9.2 The client must notify Skill Vet Scan in advance if they do not consent to photography or recording.

9.3 Clients and delegates may not record training sessions without prior written permission.

10. Data Protection

10.1 Personal information provided during bookings will be handled in accordance with applicable UK data protection legislation.

10.2 Client information will only be used for purposes connected with the delivery of training services and related communications.

11. Force Majeure

Skill Vet Scan shall not be liable for failure or delay in performing its obligations where such failure arises from events beyond reasonable control, including but not limited to severe weather, travel disruption, illness, power failure, internet failure, government restrictions, or other unforeseen events.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.